Due to our licensing with the ABVMA, you must first register as a customer in order to see prices, add items to your cart, and check out. Please follow the below steps to register:

Step 1. Click the lock in the top right hand corner of the screen and select "Register" if you are a new customer. If you already have an account, select "Login"

Step 2. Enter your personal details, create a password, and select "Register".

Step 3. You are now able to review prices, add items to your cart, and check out. Happy shopping!

All proceeds from your purchases benefit the thousands of homeless, neglected and abused animals that come through our shelter annually. The Pet Gear Store carefully chooses our inventory to ensure the humane treatment of animals, best practices for training and adding fun to you and your pet’s time together. 

Help us create second chances for animals in need by considering donating to Calgary Humane Society! You can donate online here! Charitable Registration #11882 3632 RR0001

Shipping Options

1) Orders can be picked up at Calgary Humane Society located at 4455 110th Avenue S.E. during our business hours of 10:00am to 7:00pm Monday to Friday and 9:00am to 5:00pm Saturday & Sunday. 

2) Your order can be shipped to you via Purolator at your cost. For addresses identified by Purolator as residential, the driver has the authority to automatically leave the shipment without a signature if the location is reasonably determined to be safe and secure. Otherwise a notice of missed delivery will be left. Calgary Humane Society takes no responsibility for stolen shipments.

PLEASE NOTE: Items shipped to your home are non-returnable unless the shipped item was incorrect or defective. If you are unsure about an item, we recommend you select the pick-up option and view your item in-person to determine if you need a refund issued.

Returns

Items picked up from Calgary Humane Society that are in their original condition and unopened can be returned within five days of purchase for a refund, exchange or store credit. Items requiring refrigeration are non-returnable. 

PLEASE NOTE: Items shipped to your home are non-returnable unless the shipped item was incorrect or defective. If you are unsure about an item, we recommend you select the pick-up option and view your item in-person to determine if you need a refund issued.